How to build trust in your customers.
Series 1. Basic things to note and the odds to avoid.
As an entrepreneur, either online or offline, there are some basic principles you need to follow if you want to win the hearts of your debut or potential clients or customers. I have decided to split this topic into different series. I really want to go deep and bring out points that would benefit your business. I am very sure you will definitely see something to value in this topic as we proceed.
1. Read and learn from people’s ideas
There are lots of ebooks or articles I have come across in recent times which were helpful to some extent when I actually came across this similar topic. To be sincere, if I hadn’t read those articles, I might not have the basic ideas of how to really face all odds and keep a business working. Reading all kinds of ebooks or articles related to any of your interested niches is of no doubt a possible way of knowing and having concrete understanding of some basic parts of your business.
An adage says, “no one is an island of knowledge”. This simple fact about nature is a key to unlock your mindset out of ignorance and poor customers relation. The more you read, the more you grow and the more information you have to succeed. Your personal intent and skills to do business with a customer will definitely be limited. But the knowledge and the amount of information pass across by successful business tycoons will definitely turn the tides.
The first time I would apply the information gotten through an ebook I bought sometimes ago was actually the outset of my progress and success in my relation to all my new and old customers. I have been willing to boost and add to my knowledge on how to handle and fix the frequent issues I always have with my clients. I came to realize that my approach and how I relate with them weren’t good enough, and that I really need a solution to get out of the mess.
2. Real time huddles to cross
I am a freelance writer, blogger, editor, and book formatter. I have been online handling stuffs for the past four(4) years now and I have seen how an entrepreneur could be faced with so many problems and finds it difficult to get them tackled and solved. The truth is, the beginning of your business will look rough and energy sapping which may eventually lead to frustrations and business destructions. But only if you could face the reality and stand your ground, they will soon become a lesson and experience people coming would benefit from.
I can’t count the number of times I have been humiliated by my clients as a result of my raw approach to issues that arises. I wasn’t prepared enough, not knowing that I would be dealing with different personalities. I got frustrated because the approach and solution provided to a client’s service today would be totally different from the ones that would arise the next day or next time. I didn’t know then that I have to understand the fact that, I would be “one-man” in the mist of different personalities which requires different ways of approach.
3. What you should now know
To drive at a conclusion, feeling too big in business won’t help an entrepreneur(you) to go far, rather it will cause a total knockout on you and your business. As an entrepreneur who owns and manages a business either large scale or small-scale business, you must be ready to tolerate insults of any degree.
Customers will make things worse for you but you should keep your pace. Ready to learn from people who have once been in your shoe and they eventually succeeded at the latter end. No one knows it all. Someone’s mistake is a lesson to others. It’s time to changes the usual way of handling that same issue that gives you headache without solution.
I believe you must have gained one or two things in this article you just read. It’s a series topic, we would take time to discuss it to the fullest. Watch out for the subsequent series and please try and subscribe by dropping your email for more updates.
Thanks for reading…